Best People, Processes, and Technology.
American Software Technologies offers a range of customer care services such as voice, email response, real-time chat, knowledge management and other value added services.
We provide to our national and international clients professional solutions available 24 hours a day, 7 days a week, handling both inbound and outbound calls, social media monitoring, mobile campaigns and much more.
Our Global Presence
American Software Technologies is a leading provider of intelligent sales, service and technology solutions specializing in inbound and outbound voice and live chat.
American Software Technologies offers a range of customer care services such as voice, email response, real-time chat, knowledge management and other value added services. We knew from the very beginning that the success or failure of any of our projects would depend on the kind of people within the organization and the processes they follow.
American Software Technologies believes in making a remarkable difference for you and your customers. Our industry-leading technology services, like Insights division, provide you with analytics and insights into your customer interactions. Our services enable you to enhance customer experience, increase sales results, meet all corporate governance requirements, and obtain a competitive edge over your competition allowing you to increase market share.
Solutions and Frameworks
Today, email has become the prime means of data communication in a manner to maintain privacy…
Live Chat Support
Now a day, Live chat is one of the essential engagement services for businesses and customers…
Inbound Call Center
Our team of tech expertise analyses client’s requirement first and then design…
Order taking has become one of the prominent businesses with an increase in demand for different…
Smartphones are more like a need in today’s day-to-day life and are ever-present in today’s tech…
The customers are required to be consistently supported with technical help to keep them happy…
Outbound Call Center
Building brand awareness and reinforcing customer relationship are two critical business…
we enhance process capability and always deliver customized and effective customer service solutions…
Over 3 years of BPO experience
ISO 9001:2015 certified company
- Highly committed work force
- Long standing and repeat clientele
Optimizing technology for higher productivity
Value for Money
Flexibility and Value additions
What Client’s Say
“We have been working with American Software Technology for over 3 years. Even though they work with us one day a week, we see them very much as an extension of our core team. They totally get us and what we are about, and are great ambassadors of our brand and values when calling potential clients on our behalf.
American Software Technology have been able to arrange meetings with some of our most lucrative clients and were instrumental in us having won some of our largest projects to date.”