Outbound Call Centre Services

Building brand awareness and reinforcing customer relationship are two critical business aspects that can guarantee higher profits and better customer insights. Telemarketing is the only business that can let you accomplish these goals effectively for your business. By developing potential relationships with the customers, a brand can accelerate its pace to achieve the business goals. The outbound call center services can be the best way to reach your potential or existing customers. American Software Technology covers various prospects associated with the outbound call center processes to offer you an array of benefits.

American Software Technology is a leading provider of outbound services catering to the outbound calling needs of global customers from several years. We have years of experience in providing best-in-class call center outsourcing services to clients across industries in the world. We are serving our clients from different verticals and domains with complete satisfaction.

How We Work?

Our team of expertise analyses client’s requirement first and then design a solution for optimum results. The methodology our team use will be discussed with the customer and defined. The dedicated team will be trained on the particular process and product to offer the client a high-quality service. The team will be monitored by Quality analyst and managers periodically to ensure that the expected and desired service levels are achieved consistently.

Key Features

It is the blend of numerous features that make us the best outbound call center service provider in the world. Our key features include:

  • Flexible business solutions to match your business

  • Proficient agents with superior communication skills

  • Latest technology to meet high call volumes

  • Rigorous quality monitoring

  • Economical solutions

  • 365 days support

Our Outbound Call Centre Services Include:
  • Telemarketing

  • Appointment Setting

  • Donor Satisfaction Calling

  • Follow-up Calling

  • Reactivating Existing / Dormant Clients

  • Cross Selling and Up-selling

  • Lead Generation

  • Product or Service Promotion

  • Feedback Calls

  • Voice broadcast.